Order to Cash Specialist, Maastricht Adecco 10-11-2023

Werken in Limburg

Introductie vacature 

Do you want to make sure that the customers get the best service possible? Are you able to shift quickly between different departments to complete this task? Than we got the perfect vacancy for you!

We are looking for an Order to Cash Specialist for our client, location Maastricht to assist the department Radiology. Fluency in English is required for this role.

In this challenging position, you will be working with 15 colleagues in our international order to cash team in Maastricht. Together, you will be making sure our clients direct customers get the best service possible. The great thing about your department is that you will get a lot of freedom in your job and you will work in a fun team that is very diverse in both age and experience and has an informal culture. What you all have in common is your love for the job. You have a lot of contact with both customers and colleagues in different departments, while you are coordinating our efforts to provide great service.

As an Order To Cash Specialist you will be responsible for representing our clients organization to our Distributors during the end to end order fulfillment process within the EMEA and LATAM region. The position ensures customer satisfaction through a high-standard and professional day-to-day operations. In this position you will coordinate order management export processes together with other global and local functions within logistics, supply chain, finance, master data, regulatory and legal departments.

Your tasks and responsibilities

? Executing order intake, order entry, pro forma invoice for pre-payments and customs confirmations, export procedures (letter of credit, chamberized documents, commercial invoices, certificates of origin)

? Coordinating credit management, supply chain for large orders and delivery (through Logistics) including drop shipments

? Handle customer complaints, both internal and external, via the defined complaint processes

? Support Sales by processing quotes or tender responses

? Manage installation and warranty sheets coming back from the market and ensuring that warranty fees from global OEM sales are paid out in time

? Help the Field Service Report administration in a timely and accurate manner with processing notifications when a customer calls to report the unit as broken or in need of technical support

? Taking daily reports of open orders, billing documents, invoices and intervene where necessary to reduce financial risk and manage the order to cash and reverse logistics process

? Ensure timely invoicing and billing for revenue recognition by collaborating with accounting, finance, export control

Serviceminded | Strong Communication skills | Teamplayer

do you identify yourself with these character descriptions? Join the team!

Waar ga je werken?

Where are you going to work?

Our customer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life.

In Maastricht, over 150 employees are responsible for the sales, distribution and maintenance of radiology equipment. Our business unit Radiology is the worldwide sector leader.

At our client you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change

Wat vragen wij?

What do we look for in a candidate?

?? You are ambitious and have a service-minded attitude. You are experienced in export processes and you like to work in an international environment. You can keep your head cool, define your own priorities and keep track of all ongoing matters. So you’re definitely great at multitasking.

?? Bachelor Degree required.

?? You are available for 40 hours a week during regular workinghours.

?? Full professional proficiency in English; Dutch or any other European language is a plus.

?? Knowledge of Export & Letter of Credit processes and/or medical environment is a strong plus.

?? 1 to 3 years applicable business experience.

?? MS office -, SAP applications required.

?? Customer focused and a real team player; able to oversee and

coordinate a process as well as work independently to steer results.

?? Natural understanding of cultural differences and how to deal with this.

?? Excellent communication skills and a drive to coordinate and execute complex processes.

What do we offer the right candidate?

?? Salary between € 18,96 and € 22,- gross per hour depending on experience. Also you get a 13th month at the end of the year/start of the new year.

?? Contribute to radiology and making sure healtcare institutes are able to use our clients products to catch diseases early on.

?? Pension through Adecco from the start.

?? Travel Allowance.

?? 25 holidays and a holiday bonus of 8,33%.

?? Access to the Adecco Academy with more than 3000 (e-)learnings

Do you want to become a part of this wonderful team?

Get in touch! Apply by clicking at the application button on this page or sent your CV and motivation to michel.alsdorf@adecco.nl / 043-321 8151. We will contact you as soon as possible!

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