Functieomschrijving At Mercedes-Benz, we strive to provide our customers with an exceptional experience. We believe that the satisfaction of our customers is the cornerstone of our success, and we strive to do more than just meet the needs of our customers. We are currently seeking passionate and customer-focused individuals to join our Customer Advocacy Team. As a member of this team, you will play a critical role in providing our customers with excellent support throughout their contact with us and achieving our strategic target. In the Customer Advocacy Team, you act as second level support for our customers and advocate for the customer's interests within our company. You act as a link between our customers and Mercedes- Benz, advocating for their needs and driving improvements in our products and services. Your goal is to ensure customer satisfaction, build strong relationships and contribute to our overall success. The Mercedes-Benz Customer Assistance Center in Maastricht is the central point of contact in Europe for After-Sales, caring for the needs of current and prospective Mercedes-Benz customers. Beyond this responsibility, we also steer and further develop the global Customer Contact Centers (CCC) of Mercedes-Benz for After-Sales and Sales. 1100 employees from 42 different countries add diversity and enrich an organization dedicated to driving customer satisfaction and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. For over 25 years Mercedes-Benz CAC has aimed to provide the best quality customer service in Europe. Maintaining these standards would not be possible without all of the talented and motivated colleagues who contribute to the success of our company. Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us! Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrondt bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog sneller!
who are you
what will you do
where will you work
Unknown
Functietitel | Customer Service Manager |
Indicatie salaris (min – max] | 2776 – 2776 |
Opleidingsniveau | MBO |
Aantal uren (min – max) | 40 – 40 |
Contactgegevens | Unknown , Unknown Unknown |
Type contract | Tijdelijk |
Branche | Personen vervoer |
Locatie | Maastricht, Limburg,Nederland |
Soliciteer direct | https://easyapply.jobs/r/yiOKNMy21framy3n4Q8S |
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